anagramLegal Notice

This Legal Notice describes the service boundaries for anagram, our live-dealer and sportsbook platform. Our services are available only in jurisdictions where local law permits online gaming and entertainment wagering. We do not offer anagram in regions where such activity is prohibited by statute. Players accessing anagram are solely responsible for verifying that their use complies with the laws of their own jurisdiction.

We at anagram operate a transparent platform offering live blackjack, roulette, baccarat, Dragon Tiger, and other live-dealer tables; sportsbook markets covering Liga 1, Piala AFF, Champions League, and other tournaments; slot games including Aviator and Sweet Bonanza; and esports markets for Mobile Legends, Free Fire, and PUBG Mobile. All services operate across supported Indonesian regions — Jakarta, Surabaya, Bandung, Medan, Semarang — with unified payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.

This notice outlines our jurisdiction stance, account responsibilities, data practices, and how to contact us with legal questions. We take compliance seriously and expect our players to do the same.

Service Availability and Jurisdictions

We at anagram provide online gaming and sportsbook services only where local law permits such activity. We do not offer our services in jurisdictions where online wagering, live-dealer gaming, or slot gaming is prohibited by statute. It is the responsibility of each user to verify that accessing and using anagram complies with the laws of their own jurisdiction.

anagram is currently accessible to players in Indonesia and select other regions where we have assessed legal compliance. Specifically, we serve players in Jakarta, Surabaya, Bandung, Medan, Semarang, and surrounding regions where local law permits online entertainment gaming. If you are unsure whether anagram is available in your location, contact our support team before opening an account or depositing funds.

We reserve the right to restrict access to anagram in any jurisdiction at any time if we determine that continued service would violate local law or if regulatory changes make operation impossible. In such cases, we notify affected players and process full withdrawal of their account balances within 30 days.

Account Eligibility and Compliance on anagram

To open an account on anagram, you must meet the following conditions: (1) you must be of legal age in your jurisdiction; (2) you must provide accurate, complete information during account registration; (3) you must verify your identity via government-issued ID and address confirmation; and (4) you must confirm that you are not a resident of any jurisdiction where anagram services are prohibited by law.

We at anagram do not knowingly serve minors or underage users. Account registration on anagram requires legal-name verification. False information, false identity verification, or misrepresentation of age results in account suspension and forfeiture of balance.

You are prohibited from operating multiple anagram accounts. Duplicate accounts are detected automatically and result in immediate suspension. You are also prohibited from sharing your anagram account credentials or permitting others to use your account. Shared account usage is treated as a breach of terms and results in suspension.

• You must be of legal age in your jurisdiction to use anagram.
• You must provide accurate identity verification to open an anagram account.
• You may not operate multiple anagram accounts.
• You may not share your anagram account or credentials with others.
• You are responsible for verifying jurisdiction compliance before using anagram.

Data Protection and Privacy on anagram

We at anagram collect personal data — your legal name, phone number, residential address, and government-issued ID information — solely for account verification, payment settlement, and legal compliance. We do not sell or share your personal data with third parties except as required by law or to payment processors necessary for deposit and withdrawal settlement.

Your data on anagram is stored securely using industry-standard encryption. Payment details are tokenised and never stored in plain text on our servers. We retain transaction records for seven years per local regulatory requirements. After seven years, we securely delete personal data unless required by law to retain it longer.

You may request a copy of your personal data at any time by contacting our support team. You may also request deletion of your data, subject to legal retention obligations. For complete information about our data practices, refer to our Privacy Policy

No Warranties, Disclaimers, and Liability

anagram is provided on an "as is" basis. We make no warranties, express or implied, regarding the uninterrupted operation, accuracy, or fitness of anagram for any particular purpose. While we maintain industry-standard security practices, we do not guarantee that anagram is free from technical malfunctions, unauthorised access, or data loss.

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of anagram, including loss of profits, loss of data, or business interruption. Our total liability for any claim related to anagram is limited to the amount you have deposited on anagram in the 12 months preceding the claim.

We are not responsible for disruptions caused by factors outside our control — including internet outages, payment-processor failures, or government action. In such cases, we make reasonable efforts to resume service and notify affected players.

Contact for Legal Inquiries

If you have legal questions regarding anagram, our services, or this Legal Notice, contact our legal team via email or through our support system. We respond to legal inquiries within 5 business days. For urgent matters, request escalation to our compliance officer.

Our support team is available 24/7 via live chat and email to address account questions, disputes, and service requests. For legal and compliance matters specifically, mark your inquiry "Legal Question" or "Compliance Inquiry" so it reaches the appropriate department.

We maintain detailed records of all legal inquiries and our responses. These records are available for inspection if required by a regulator or court order.

Jurisdiction-Restricted Service and Local Law

anagram operates on a jurisdiction-restricted model. Our services are available only where we have determined that local law permits the provision of online gaming, live-dealer tables, sportsbook wagering, and slot gaming. We do not advertise, market, or actively solicit players from jurisdictions where such services are prohibited.

We respect the legal frameworks of all jurisdictions we serve. Our terms, policies, and operational practices are designed to comply with local law. If you believe anagram is operating in violation of local law in your region, contact your local regulator and notify our compliance team immediately.

Users are exclusively responsible for understanding and complying with their jurisdiction's legal framework. anagram is not liable for legal consequences you may face as a result of accessing or using our services in violation of local law. By using anagram, you agree that you have verified compliance with your own jurisdiction's law and that you alone bear responsibility for that compliance.